The #1 Virtual Call Center Software In The World!

Multi million-dollar call center systems, without the muti million dollar costs. Inbound Call centers & outbound call centers around the world depend on GCC's hosted contact center software to cut cost, increase client satisfaction, and allow for flexible staffing — at home, onshore and offshore.

Inbound call center, outbound call center or blende call center, our product provides a suite of features you need operate your call center with easy.

For your outbound call center, our outbound Predictive Dialer will keep your agents productive and increase sales for your company.

Inbound Call Center Software

Our call center software vastly improves customer service on inbound calls by reducing and announcing hold times, and then connecting them to the correct agent or department. Better customer service is a difference that will set you apart from the competition and help you make more sales!

Hosted Call Center Software

One of the best features of Global Contact’s Predictive Dialer Software is that it can be used as an IN-HOUSE, or/and a HOSTED solution, meaning that your business can have agents calling from your location, and/or calling from any location around the world.

Predictive Dialer Software

Global Contact’s Contact Center Anywhere (CCA) provides your business with state-of-the art technology that can increase your agent’s productivity by up to 400%.
CCA streamlines the dialing process by choosing and dialing numbers automatically from a list, listening and bypassing busy signals, answering machines and wrong numbers where 70% of time is wasted by manual dialing.