About Global Contact Centers
Serving as a dedicated customer contact point, we at Global Contact Centers are committed to meet the customer contact needs of our clients with a wide variety of outsourcing solutions. Our portfolio of services for both B2B and B2C ranges from inbound call center answering services to outbound telemarketing lead generation. We firmly believe in hosting programs which provide a unique customer service experience.
Our outbound performance based telemarketing programs produce high conversion ratios for specific industry requirements. You are not required to pay a setup fee or engage yourself for a long term to set up a program. Global Contact Center understands your needs and provides complete assistance, from setting up the call center program to its most accurate and successful implementation.
Boston Customs Broker
If you are looking for US Customs clearance for your imports or exports, either through the Port of Boston or any other New England or US port, we can offer you and your company a complete solution for your international trade needs. Global Contact Centers and our partner company Go Global Logistics can provide you with complete supply chain management solutions, order fulfillment, US Customs clearance, warehousing and distribution in Boston, New England, or anywhere else in the country.
Outbound or Inbound Call Center
Our call center services provide complete back-end solutions to your business, handling order taking, customer service, outbound and inbound call center requirements, as well as telemarketing and promotional services should you desire them. We combine these solutions with our warehousing and order fulfillment, distribution, and warehouse management services to provide you with a complete, customized solution to all of your product shipment and delivery needs, from your supplier to your customer’s door.
Go Global Complete
Through our partnership with Go Global Logistics, Global Complete provides business transformation solutions and end-to-end order management. We are a full service customs broker, warehousing, order fulfillment house and freight forwarding service providing international trade and outsourcing consulting. We specialize in helping small and mid-sized businesses manage their international shipments and all aspects of international trade, ensuring your products reach your customers on time and in good condition.