About Us

Global Contact Centers initiated as a ‘Call Center Solution Provider’ to meet the needs of small to medium sized businesses. It started with a 300 square foot office and one client, and transformed into an industry leader in contact center solutions, through its innovative styles, personalized services and commitment to excellence.

GCC and consultants have worked with fortune 1000 enterprises for larger contact center implementations and its niche is working with small to medium size companies

Global Contact Center's services are designed to meet the needs of small business to medim size businesses, Telecom companies, Phone card companies and other contact centers and BPOs.

GCC owns and operates it's own NextTone SBC and provides wholesale call center voice over ip termination services worldwide. The wide range of services include customer service, complete e-commerce processing, switch reporting, wholesale outbound call center voip, rate deck creation.

GCC is well versed with a number of platforms (switches) used in the telecom industry like Nextone, Digitalk, ECT, NACT switch. GCC also provides switch management and reporting services. With voice based customer services GCC offers support for customer queries and complaints providing transparent call center solutions to meet the needs of todays businesses.

CLICK HERE TO REQUEST A PRICE QUOTE OR CALL US 800-548-1970

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